Terms and Conditions

Please ensure you have read the following terms and conditions carefully. By making a booking with Capture Realty Pty Ltd, you have agreed to be bound by the terms and conditions and form a legally binding agreement between you and Capture Realty Pty Ltd.

“Us” or “we” or “our” refers to Capture Realty Pty Ltd (ABN 88 168 568 910).

“Images”, “photographs” or ‘”marketing materials” refers to all imagery and intellectual property supplied by Capture Realty Pty Ltd whether in physical form or in an electronic format.

“You” means the client, or the client’s representative.

Bookings

Bookings made by email, instant message or via the website will be confirmed by phone no later than 24 hours prior to attending the photo-shoot.

All prices provided verbally or within our price list include GST.

If the property is tenanted it is recommended that the agent contact the tenant to organise an appropriate time for us to attend the property for the purpose of creating marketing materials. If required we can also contact the tenant on your behalf to organise a suitable time.

Copyright

We retain the copyright of any images and marketing materials supplied by us, however you are granted a license to use the images and marketing materials for the purpose of advertising the subject property for sale or rent. The licence may not be transferred to another agency or business until Capture Realty has provided permission in writing. The images and marketing materials supplied by us are not to be re-sold, leased, or provided to any other third parties (not including supply to the property owner as a memento) without our written permission.

Promotional Use

We retain the right to use the images for purposes of marketing and promotion of the business and its services. We may resell the image rights to third parties, other real estate agents or advertising agencies.

Additional Fees

Properties located outside of a 100km radius of the Brisbane CBD will be charged a travel fee of $0.50 per kilometre travelled outside of this zone.

You will not be charged any additional fees without first being contacted to confirm.

100% Satisfaction Guarantee

If you are unsatisfied with the quality of our images or the marketing materials provided, we will happily re-shoot and provide the amended images or marketing materials.

Supply

We aim to provide images and marketing materials by 9am the following day, however in most cases the materials will be provided on the same day or within 12 hours. Services such as virtual staging, advanced digital decluttering and property tour services will be provided within 24-48 hours after attending the property due to the time required in post-production.

Images are provided in both high-res and low-res file sizes for your convenience. If you require your company logo on the images as a watermark, please provide us with a digital copy of your company logo, preferably in PNG format.

Payment

Private sellers are required to pay the full amount prior to, or on the day of the shoot. Businesses and agencies will be provided with an invoice within three days of the completion of the photo-shoot or provision of marketing materials and is required to be paid within 14 days of the date of invoice.

Indemnity

Capture Realty is not liable for any damages, claims or legal action resulting from the publication of any images and marketing materials provided by us and used by the client. The client shall indemnify Capture Realty against any claims and damages that are the result of the client’s or vendor’s use of the images.

Please note that we may digitally enhance the images during the post-production process. This typically involves sky replacement, adjustments to brightness, colour correction, removal of clutter and enhancement of grass. The client accepts full responsivity for any legal action, claims or damages resulting from this post-production process and/or any special requests made by the client or vendor.

Last Updated 10.07.16

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